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Return Policy

Return & Warranty Policy

Return Policy – Full refund on in-stock products in unopened, resellable packaging. NO refunds on all special order products, trims, underlay & cushion or opened / damaged packaging. Return with original online receipt only within 30 days of order.


Warranty Policy – No warranty on products purchased online. Warranty only offered on professionally installed floors by Oshawa Carpet One Floor and Home.

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Thank you for contacting Carpet One Floor & Home. Your local flooring expert will reach out to you regarding your inquiry.